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Here at GYOW we want to ensure your customer journey with us is as simple as possible.

Here are some of the frequently asked questions that we receive. 

Custom and personalised orders

Please contact me if you are unsure or have a specific idea for your order.

Gift wrapping and packaging

The majority of items come gift-wrapped. If you require something extra special please contact me before ordering. 

Lead Times

We aim to make and dispatch all orders within 14 working days.

Wholesale availability

All items are available for wholesale orders. Please contact me.

Care instructions

Care instructions are sent out with specific items in English.

Sizing details

Most sizing details are stated in each listing. If you have any questions please ask before ordering.

Postage Options

Tracked or signed for postage is available on request. Please contact me for a quote before ordering.

If you have a question that we haven't covered, please contact us here.
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