Shipping & Returns
Orders will be dispatched when payment is received in full.
We aim to design, make and dispatch within 14 working days.
Remember folks , the majority of our items are handmade, therefore they take time to make. Some items are 'in stock', some are made to order. If you want to double check before you order please send us an email using the contact form.
We do not offer exchanges on personalised items, and earrings.
Other items may be returned at the customers expense within 14 working days where an exchange or refund will be offered.
Please contact us prior to returning at
GYOW, 14 QUEENS AVENUE, SEATON, WORKINGTON, CUMBRIA, CA14 1DL
Once we receive your item, we will inspect it and notify you that your refund is on its way, providing the item has been returned unused and in the same saleable condition in which it was received. If your return is approved, we will initiate a refund to you.